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 / 
Paws-0.46
River stage two • 9 direct dependents • 11 total dependents
/ Paws::Support::CaseDetails

NAME

Paws::Support::CaseDetails

USAGE

This class represents one of two things:

Arguments in a call to a service

Use the attributes of this class as arguments to methods. You shouldn't make instances of this class. Each attribute should be used as a named argument in the calls that expect this type of object.

As an example, if Att1 is expected to be a Paws::Support::CaseDetails object:

  $service_obj->Method(Att1 => { CaseId => $value, ..., TimeCreated => $value  });

Results returned from an API call

Use accessors for each attribute. If Att1 is expected to be an Paws::Support::CaseDetails object:

  $result = $service_obj->Method(...);
  $result->Att1->CaseId

DESCRIPTION

A JSON-formatted object that contains the metadata for a support case. It is contained in the response from a DescribeCases request. CaseDetails contains the following fields:

  • caseId - The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47.

  • categoryCode - The category of problem for the support case. Corresponds to the CategoryCode values returned by a call to DescribeServices.

  • displayId - The identifier for the case on pages in the AWS Support Center.

  • language - The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

  • nextToken - A resumption point for pagination.

  • recentCommunications - One or more Communication objects. Fields of these objects are attachments, body, caseId, submittedBy, and timeCreated.

  • serviceCode - The identifier for the AWS service that corresponds to the service code defined in the call to DescribeServices.

  • severityCode - The severity code assigned to the case. Contains one of the values returned by the call to DescribeSeverityLevels. The possible values are: low, normal, high, urgent, and critical.

  • status - The status of the case in the AWS Support Center. Valid values:

    • opened

    • pending-customer-action

    • reopened

    • resolved

    • unassigned

    • work-in-progress

  • subject - The subject line of the case.

  • submittedBy - The email address of the account that submitted the case.

  • timeCreated - The time the case was created, in ISO-8601 format.

ATTRIBUTES

CaseId => Str

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47

CategoryCode => Str

The category of problem for the support case.

CcEmailAddresses => ArrayRef[Str|Undef]

The email addresses that receive copies of communication about the case.

DisplayId => Str

The ID displayed for the case in the AWS Support Center. This is a numeric string.

Language => Str

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

RecentCommunications => Paws::Support::RecentCaseCommunications

The five most recent communications between you and AWS Support Center, including the IDs of any attachments to the communications. Also includes a nextToken that you can use to retrieve earlier communications.

ServiceCode => Str

The code for the AWS service. You can get a list of codes and the corresponding service names by calling DescribeServices.

SeverityCode => Str

The code for the severity level returned by the call to DescribeSeverityLevels.

Status => Str

The status of the case.

Valid values:

  • opened

  • pending-customer-action

  • reopened

  • resolved

  • unassigned

  • work-in-progress

Subject => Str

The subject line for the case in the AWS Support Center.

SubmittedBy => Str

The email address of the account that submitted the case.

TimeCreated => Str

The time that the case was created in the AWS Support Center.

SEE ALSO

This class forms part of Paws, describing an object used in Paws::Support

BUGS and CONTRIBUTIONS

The source code is located here: https://github.com/pplu/aws-sdk-perl

Please report bugs to: https://github.com/pplu/aws-sdk-perl/issues